Area of Focus
- Meter Reading
- Meter Installation
- Survey Forms
- Collection Services
- AV/CV Activity
- Retention & HR Activities
- Recruitment process & verifications
- Business Process Outsourcing
For more detail Please send your query.
Our Infrastructure
Human Recourses
We have a force of 370 field executives 15 Telecallers 18 Supervisors 9 Managers 1 Programmer and 18 back office people.
We have modern facilities in our office, viz.
- Our Head office designed & furnished work area with natural lights
- 150+ Sitting capacity
- Dedicated parking for all office personals
- Dedicated server rooms
- State of art conference rooms with video & audio conference facilities
- Secured wireless network facility
- CAT6 network cables
- 24/7 backup power availability
- The detailed disaster recovery plan
- Scalable network architecture and systems.
- Regular onsite & offsite backup
- 24/7 CCTV surveillance with recording
Offices- We Have five offices with all modern facilities i.e. Delhi East, West, North, Jaipur, Deheradun and Lucknow.
TECHNOLOGY
Our firm utilises the latest computer hardware and server which are all networked. All staff have access to internal and external e-mail and Internet. These systems are constantly upgraded and maintained.
The firm engages the services of an information technology system engineer to maintain and upgrade software and hardware on a regular basis. This enables staff access to the latest technology and, in turn, offers the best quality service for all clients.
SECURITY
Our computer system and information contained therein is kept safe and is ‘backed up’ daily. We maintain the latest anti virus software and it is constantly upgraded and monitored. The premises are locked out of hours and the building is a high security building with cctv camera and security system.
Telephone Lines – 50 lines connected threw voice logger and recording Systems to server.
Printer – Fifteen Laser Printers
Internet Connection - All the PC Have internet connections.